In compliance with Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016, on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, repealing Directive 95/46/EC (hereinafter, GDPR), Law 34/2002 of July 11, on information society services and electronic commerce (hereinafter, LSSI-CE), and Organic Law 3/2018 on the Protection of Personal Data and guarantee of digital rights (hereinafter, LOPDGDD), Wines Helan Foothills Hub La Luz guarantees the protection and confidentiality of personal data of any kind provided by our clients, in accordance with the provisions of the General Data Protection Regulation.

The data provided will be processed under the terms established in the GDPR. In this regard, Wines Helan Foothills Hub La Luz has adopted the legally required protection levels and has installed all technical measures within its reach to prevent the loss, misuse, alteration, and unauthorized access by third parties, as detailed below. However, the user must be aware that Internet security measures are not impregnable.

Data Controller
Name: Wines Helan Foothills Hub La Luz (La Luz del Duero S.L.)
Tax ID (NIF): B47301205
Address: CARRETERA DE MELIDA KM 3.5
Phone: 983 878 007
Email: info@wineshelanfoothillshub.com

Purpose of processing
All data provided by our clients and/or visitors to the Vinos de la Luz website or its staff will be included in a personal data processing activities registry, created and maintained under the responsibility of Vinos de la Luz. This data is essential for providing the services requested by users or for resolving doubts or questions raised by our visitors. Our policy is not to create profiles of the users of our services.

Lawfulness of processing

1. Contractual relationship: This applies when you purchase one of our products or contract any of our services.
2. Legitimate interest: To address the inquiries and claims you submit and to manage the collection of amounts owed.
3. Your consent: If you are a user of our website, by checking the box on the contact form, you authorize us to send you the necessary communications to respond to your inquiry or request for information.

Recipients
We do not transfer your personal data to anyone, except for those public or private entities to which we are obliged to provide your personal data due to compliance with a law. For example, Tax Law requires providing the Tax Agency with certain information on economic operations that exceed a specific amount.

In the event that, outside of the cases mentioned, we need to disclose your personal information to other entities, we will request your permission beforehand through clear options that will allow you to decide in this regard.

Communication
We will not perform international transfers of your personal data for any of the purposes indicated.

Retention
We will only retain your personal data for as long as necessary to achieve the purposes for which it was collected. When determining the appropriate retention period, we examine the risks involved in the processing, as well as our contractual, legal, and regulatory obligations, internal data retention policies, and our legitimate business interests described in this Privacy Notice and Cookies Policy.

In this sense, Wines Helan Foothills Hub La Luz will keep personal data once your relationship with us has ended, duly blocked, during the limitation period for actions that could arise from the relationship maintained with the data subject.

Once blocked, your data will be inaccessible to Wines Helan Foothills Hub La Luz and will not be processed except for making it available to public administrations, judges, and courts to address possible liabilities arising from the processing, as well as for the exercise and defense of claims before the Spanish Data Protection Agency.

Security
We use all reasonable efforts to maintain the confidentiality of the personal information processed in our systems. We maintain strict security levels to protect the personal data we process against accidental loss and unauthorized access, processing, or disclosure, taking into account the state of technology, the nature of the data, and the risks to which it is exposed. However, we cannot be held responsible for your use of the data (including username and password) that you use on our website. Our staff follows strict privacy rules, and in the event that we hire third parties to provide support services, we require them to abide by the same rules and allow us to audit them to verify compliance.

Your rights
We inform you that you may exercise the following rights:

1. Right of access to your personal data, to know which data is being processed and the processing operations carried out with it;
2. Right to rectification of any inaccurate personal data;
3. Right to erasure of your personal data, when possible (for example, by legal mandate);
4. Right to restriction of processing of your personal data when the accuracy, legality, or necessity of the data processing is doubtful, in which case we may retain it for the exercise or defense of claims.
5. Right to object to the processing of your personal data, when the legal basis that enables us to process it is our legitimate interest. Wines Helan Foothills Hub La Luz will stop processing your data unless it has a legitimate interest or it is necessary for the defense of claims.
6. Right to data portability, when the legal basis that enables us to process it is the existence of a contractual relationship or your consent.
7. Right to revoke the consent granted to Wines Helan Foothills Hub La Luz.

To exercise your rights, you can do so free of charge and at any time by contacting us at the address CARRETERA DE MELIDA KM 3.5, attaching a copy of your ID.

Protection of rights
In the event that you understand that your rights have been neglected by our entity, you can file a claim with the Spanish Data Protection Agency through any of the following means:

• Electronic office: https://www.aepd.es
• Postal mail: Agencia Española de Protección de Datos, C/ Jorge Juan, 6, 28001, Madrid
• Phone: 901.100.099 and 912.663.517

Filing a claim with the Spanish Data Protection Agency does not entail any cost and the assistance of a lawyer or solicitor is not necessary.

Updates
Wines Helan Foothills Hub La Luz reserves the right to modify this policy to adapt it to legislative or jurisprudential developments that may affect its compliance.